pkpk99 Privacy Policy
This page explains how pkpk99 collects, uses, and protects your personal data.
This Privacy Policy ("Policy") sets out the data privacy responsibilities between pkpk99 ("we", "the platform") and players ("you", "user") who use its services through the website.
By continuing to use pkpk99's services, you are considered to have accepted the terms of this Policy. If you do not agree with the Policy, you may request to stop using the services. This Policy may be updated from time to time and any changes will be published on this page.
Information We Collect
pkpk99 collects the following types of information in order to provide a quality service and maintain a secure environment—
Account Registration Information
Information provided when registering an account—
- Full name (as it appears on your national ID)
- Date of birth (to verify you are 21 or older)
- Contact email address
- Phone number (for security verification)
- Player ID and login credentials
Financial Information
Data provided during deposits and withdrawals—
- Payment method (KBZPay, Wave Money, AYA Pay, CB Pay)
- Digital payment transaction records
- Account balance and deposit/withdrawal history
- Bank account reference number (stored encrypted)
Technical Information
Data automatically recorded while using the platform—
- IP address and device identifier
- Browser type and operating system
- Access time (Myanmar Standard Time — MMT)
- Cookies and session tokens
- Website navigation history
Gaming Information
Data recorded to maintain a responsible gaming system—
- Gaming history and betting records
- Gaming patterns and activity details
- Bonus and promotional play records
- Self-exclusion requests
How Your Information Is Used
pkpk99 states the purpose of each action before using your data—
- Providing services — To open accounts, process deposits/withdrawals, and handle gaming activities accurately
- Identity verification — To ensure users pass KYC (Know Your Customer) checks
- Security maintenance — To protect against unauthorized access, fraud, and potential financial transaction irregularities
- Legal compliance — To meet international Anti-Money Laundering (AML) regulations and relevant legal requirements
- Responsible gaming — To monitor gaming patterns and identify users who may need support
- Service improvement — To continuously improve service quality and user experience
- Communication — To send important account-related notifications
pkpk99 does not sell your personal data to third-party companies for advertising purposes.
Data Sharing and Disclosure
We may share your data only in the following cases—
Service Providers
Third-party contractors who assist with payment processing, IT solutions, and services — they must handle data strictly in accordance with pkpk99's instructions.
Legal Requests
Cases where disclosure is legally required due to formal requests from courts, legal authorities, or government agencies.
Your Consent
If we need to share your data for a purpose not described in this policy, we will obtain your clear consent in advance.
Data Security Measures
pkpk99 uses industry-standard security technologies to protect your personal information—
- SSL Encryption — All data transmitted through the website is protected with TLS/SSL
- Financial data encryption — Sensitive payment-related data is encrypted and stored securely
- Access control — Our staff's access to data is restricted to only what is necessary
- Server security — Servers storing data are protected with firewalls and intrusion detection systems
- Regular audits — Security vulnerabilities are regularly checked and addressed
No technical system can offer 100% guarantee, so we strongly recommend that you set a strong and unique password for your account.
Cookies and Tracking Technologies
What are Cookies
Cookies are small data files stored in your browser. They help the website remember you and improve your browsing experience.
Types of Cookies we use
- Essential Cookies — Required for the website to function; disabling them may cause services to break
- Functional Cookies — To remember language preferences and game settings
- Analytics Cookies — To understand website usage patterns (without identifying personal data)
You can disable Cookies in your browser settings, but please note that some services may become limited.
Data Retention Period
pkpk99 retains data only for as long as necessary or as required by law—
- Account data — Retained for as long as the account is active; after closure, retained until the legally required period expires
- Financial Records — Retained in accordance with financial legal requirements
- Gaming Records — Kept for the period required to carry out gaming-related audits
- Technical Logs — Typically deleted within 90 to 180 days
Once the data retention period ends, pkpk99 will securely delete or anonymise that data.
Your Rights
Under pkpk99's Privacy Policy, you have the following rights—
Right to Access
You have the right to know what data pkpk99 holds about you.
Right to Rectification
You can request that inaccurate or incomplete personal data be corrected.
Right to Erasure
You can request deletion of data that is no longer legally required to be kept ("right to be forgotten").
Right to Restriction
You can request that certain data processing or activities be restricted.
Right to Portability
You have the right to receive your data in a readable format and transfer it to a third party.
Right to Object
You have the right to object to your personal data being processed in certain ways.
To exercise any of these rights, email us at [email protected]. We will respond within a reasonable time from the date your request is received.
Policy on Under-21s
pkpk99 services are for players aged 21 and above only. We do not knowingly collect personal data from anyone under 21.
Date of birth is verified at registration. If a user is found to be under 21, their account will be closed immediately and any related data will be handled in accordance with legal requirements.
If you believe someone under 21 is using our services, please contact us at [email protected].
Third-Party Services
The pkpk99 platform works with third-party payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay. These providers have their own privacy policies and operate outside pkpk99's control, so pkpk99 cannot be responsible for how they handle your data.
When making a payment, we encourage you to read the privacy policy of the relevant payment provider as well.
Policy Updates
pkpk99 may update this Privacy Policy from time to time to reflect legal requirements, service changes, or current best practices.
For significant changes, we will post a notice on this page at least 7 days before the update takes effect. Continuing to use our services after the notice period means you accept the updated policy.
To request a previous version of the policy, contact us at [email protected].
Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, you can reach pkpk99's data protection team through the following channels—
- Email — [email protected]
- Live Chat — Available 24/7 in Burmese via the website
When submitting a request, please include your account ID, contact email, and the type of request. pkpk99 will respond within a reasonable time.